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Live Support
Our financial support counselors are usually online to discuss and explain our services. This chat service requires no special software. Please leave a message if no one is available.
Our Mission Statement & Code of Ethics
OUR MISSION:
To provide credit counseling and education to assist consumers who want to become and remain financially responsible.
OUR VISION:
To develop and maintain financially educated and responsible consumers.
OUR CODE OF ETHICS:
Consumer Credit Counseling Service is dedicated to providing confidential and professional counseling in aiding and rehabilitating financially distressed families and individuals regardless of race, creed, color, sex, social position, or financial status, and in fostering community - consumer education on family money management and the intelligent use of credit. Consumer Credit Counseling Service is a private, non-profit corporation.
Furthermore, We Pledge to Our...
CREDITORS: To provide a debt liquidation program equitable to all creditors, thereby reducing bankruptcy filings and optimizing debt recovery.
CLIENTS: To assist the client in achieving financial independence by providing a resolution for financial problems through confidential counseling, education, debt management services, and intervention between clients and creditors, regardless of race, creed, national origin, sex, handicap, social position or financial status.
STAFF: To provide resources for training, skill development, favorable working conditions, and comparable compensation.
COMMUNITY: To improve fiscal stability through providing financial education and returning capital back to the community.
NATIONAL FOUNDATION: To recognize the Code of Ethics, policy and guidelines established by the National Foundation for Consumer Credit and to be a model Consumer Credit Counseling Service for the nation.
BOARD: To govern & set policies by a free expression/ exchange of ideas and opinions with people from varied backgrounds. Maintain a reasonable degree of board education and practice of our responsibility in policy development, oversight and fiscal management, in part to avoid incurring legal liability.
